Privacy Policy

1. Privacy and Security Policy.

The following information about our Privacy Policy reflects the commitment of EXCEL FOODS S.L., to maintain and guarantee secure business relationships through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of web portal users.

2. Definition of personal data

As “Personal Data” we must understand any information concerning an identified or identifiable natural person. Among others, the name, surname, postal and electronic address, as well as the telephone number are included.

3. Treatments and purposes of the data collected

Any personal data that you provide us will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which EXCEL FOODS S.L. uses personal data as data controller:

• Manage the contact forms and answer the questions raised.
• Send information about the company, or about services, products or events in which it participates or organizes.
• Know your opinion and carry out statistical studies, as well as satisfaction surveys.

From EXCEL FOODS S.L. we will inform all users of the non-obligatory nature of the collection of certain personal data, except in the fields that indicate otherwise. However, the non-completion of said data may prevent EXCEL FOODS S.L. from providing all those Services linked to such data, releasing us from all responsibility for the non-provision or incomplete provision of these Services.

It is the user’s obligation to provide the data truthfully and keep it updated, so EXCEL FOODS S.L. reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false data, without prejudice to the other actions that proceed in Law.

4. Legitimation for the treatment of your data

The legal basis for the processing of your data is your consent and the need to respond to the queries raised, which implies the application of pre-contractual measures at the request of the interested party.

In the event that you contract our services, the legitimacy will also be based on the execution of the contract and our legitimate interest as managers.

5. Data retention period

The data will be kept as long as they are necessary for the indicated purposes and meet the corresponding legal obligations.

6. Communication of your personal data to third parties

Your personal data will not be communicated to any third party. In the event that it is necessary to communicate your information to a third party, your consent will be requested.

7. Security of your personal data

EXCEL FOODS S.L. has a special concern for guaranteeing the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties, for example our web portals use Https data encryption protocols.

8. Information on the use of cookies

By the mere fact of visiting this web portal or using the services of EXCEL FOODS S.L., no personal data that identifies a User is automatically registered. However, we inform you that while browsing the Website, “cookies” are used, small data files that are generated on the Internet user’s computer and that allow us to obtain the following analytical information:

1. a) The date and time of access to the Web, allowing to know the times of greatest influx, and make the necessary adjustments to avoid saturation problems during our peak hours.
2. b) The number of daily visitors to each section, allowing to know the most successful areas and increase and improve its content, so that users obtain a more satisfactory result and improve the design of the contents.
3. c) The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.
4. d) Security elements involved in controlling access to restricted areas.

For more information visit our cookie policy

9. Rights of the users.

All users can exercise any of the rights granted by the data protection regulations, such as the right of access, rectification, limitation of treatment, deletion, data portability and opposition that assist them by writing to EXCEL FOODS SL, located at CASTELLON 17, PUERTA 9, 46004 VALENCIA or by sending an email to info@excelfoods.es

If you consider it appropriate, you can file a claim with the Spanish Data Protection Agency to exercise the protection of your rights.

10. Do you not want to receive information from us, or do you want to revoke your consent?

Any user can oppose the use of their information for advertising purposes, market research or the development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, you must send an email to info@excelfoods.es.

When you receive advertising by email, you can also oppose from said email, clicking on the link included in it and following the instructions that are provided.

11. Changes to the Privacy Policy.

Our Privacy Policy may be updated due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access and learn about the latest changes that may have been incorporated. In the event that said changes are related to the consent given by the user, in such case an independent and separate notification will be sent to collect it again.

If during the reading any doubt or question has arisen about our Privacy Policy or you want to exercise any right or action related to your personal data, please contact us at the following email address info@excelfoods.es.